Privacy Policy

Below we set out our Privacy Policy which will govern the way in which we process any personal information that you provide to us.

PRIVACY, DISCLAIMER OF WEBSITE USE AND CODE MANAGEMENT TOOLS TERMS AND CONDITIONS

Access
Welcome to Envision ELI. In accessing and using this website and Code Management Tools, you acknowledge that you have read, understood and agree to be bound by the following terms and conditions.

About
On this website and Code Management Tool, we provide an interactive environment in which users who are interested in our services or buying products online.

Your obligations
You must not:

a) use any other persons name when accessing or using this website or code management tool, unless it is with our consent;
b) post or transmit any material which in any way defames, harasses or offends any person, is obscene or which in any way may interfere with any other users of this website or code management tool;
c) provide any information to us which is the confidential information or proprietary information of any other person;
d) use this website or code management tool in any way which may be in breach of any laws, rules or regulations or may infringe any third party rights; or
e) knowingly transmit any virus or take any action which may interfere with the operation of this website or code management tool.

Third Party Content, Products and Services
Products and services offered for sale or advertised, and other information found on this website, may be the products, services and information of third parties.

Third party products and services are not provided by us. If you purchase third party products and services, your legal relationship will be with the third party supplier and not us. You must check with any third party supplier as to the terms of provision of such products and services and the costs and charges involved. We may receive fees or commissions from third parties for such products and services.

We make no representations about the accuracy or suitability of the information provided on this website. The information is provided ‘as is’ without express or implied warranty. You use the information at your own risk.

Links
This website or code management tool may contain links to other websites which are not under our control or which are not maintained by us. The links to any such third party websites are provided for your convenience and information only. If you access these websites or code management tool links you do so at your own risk. We are not responsible for the content of those websites or code management tool links and will not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use or your reliance on any such content. The fact that a website is linked to this website does not imply any endorsement or sponsorship by us of that website or that we are affiliated in any way with the third party operating that third party website.

Change of Information, Products and Services
Information, products and services published on this website are subject to change without notice.

Information provided to us
You may at your discretion provide information to us in order to receive information about us, the products or services displayed on this website, to receive information relating to our products and services or to be involved in promotions or other activities undertaken by us. All information will not be used by others, or be reproduced, published, transmitted, displayed modified or distributed at our discretion, subject to our obligations under our Privacy Statement.

Copyright
All contents of this website, including the software, design, text and graphics are owned by or licensed to us and are protected by copyright under the laws of United States of America and other countries. Apart from fair dealing for the purpose of personal use, private study, research, criticism or review as permitted under copyright legislation, you may not reproduce, transmit, adapt, distribute, sell, modify or publish or otherwise use any of the material on this website without our prior written consent.

Trademarks
This web site includes trademarks which are registered, are the subject of pending applications or which are otherwise protected by law. You may not use these trademarks with out our consent.

DISCLAIMER AND LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES, CONDITIONS AND REPRESENTATIONS WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, RELATING IN ANY WAY TO THIS WEB SITE, YOUR USE OF THIS WEB SITE AND THE INFORMATION, PRODUCTS AND SERVICES SUPPLIED, OFFERED TO BE SUPPLIED OR ADVERTISED OR ACCESSED THROUGH THIS WEB SITE; AND LIABILITY (INCLUDING FOR NEGLIGENCE) TO YOU OR ANYONE ELSE IN RESPECT OF ANY LOSS OR DAMAGE (INCLUDING SPECIAL, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE), COSTS AND EXPENSES SUFFERED BY YOU OR CLAIMS MADE AGAINST YOU ARISING FROM OR IN CONNECTION WITH ANY USE OF THE INFORMATION, PRODUCTS OR SERVICES SUPPLIED, OFFERED TO BE SUPPLIED OR ADVERTISED OR ACCESSED THROUGH THIS WEB SITE FOR ANY REASON WHATSOEVER (INCLUDING NEGLIGENCE).
IN THE EVENT THAT TERMS, CONDITIONS OR WARRANTIES ARE IMPLIED BY LAW AND CANNOT BE EXCLUDED, THEN THOSE TERMS CONDITIONS OR WARRANTIES ARE INCLUDED HOWEVER OUR LIABILITY IS LIMITED AT OUR OPTION TO ONE OR MORE OF THE FOLLOWING.
IN THE CASE OF THE SUPPLY OF GOODS:
A) THE REPLACEMENT OF THE GOODS OR THE SUPPLY OF EQUIVALENT GOODS;
B) THE PAYMENT OF THE COST OF REPLACEMENT OF THE GOODS OR THE SUPPLY OF EQUIVALENT GOODS; OR
C) THE REPAIR OF THE GOODS OR PAYMENT OF THE COST OF REPAIR OF GOODS; AND IN THE CASE OF THE SERVICES, SUPPLYING THE SERVICES AGAIN OR PAYING THE COST OF SUPPLYING THE SERVICES AGAIN.

Indemnity
You agree to indemnify and hold harmless Envision ELI, our partners, suppliers and licensors, their respective officers, directors, employees, agents, and affiliates, and other authorized representatives and each of them against all claims, suits, demands, damages, liabilities, costs or expenses (including without limitation reasonable attorneys’ fees) arising out of or related to your use of the Web site or any Materials it contains; your failure to comply with these Terms of Use; your infringement, violation, or misappropriation of any third party rights or any applicable law or regulation.

Termination
If in our reasonable opinion you fail to comply with any of these terms and conditions of use of this website, we may terminate or limit your access.

Governing Law
Any legal issues arising out of the use of this website will be governed by the laws of Florida and by using Envision ELI you submit to the jurisdiction of the courts of that state.

PRIVACY STATEMENT
We are committed to the protection of personal privacy and have adopted a policy to protect information about individuals. This policy describes the information we collect at this website, how we use that information, how that information may be disclosed, the security of that information, how you can access and correct any such information and other relevant details concerning your privacy.

1. Collection of Personal Information
You may provide personal information to us to receive information about products or services offered through this website, to purchase such products and services, to receive newsletters or become involved in promotions or other initiatives commenced by us. This personal information may include details such as your name, age, gender, contact information, products and services you are interested in or require more information about. If you purchase or request products and services from us we may also request your preferences for receiving further marketing or promotional material.
The choice of how much information you provide to us is yours. We seek this information either to process your request for information and provide that information to you, to improve the quality of our products and services or to assist you to determine which products and services best meet your needs.

We also collect information from subscribers (persons registering their details with us through the website) or website visitors for the purpose of improving our quality and effectiveness and to provide you with information. We welcome feedback from you about all aspects of its website. We store feedback that users send to us. This feedback is used to administer and refine our service. We may also use the information to improve or promote this site. We will not publish your name in connection with any information you provide without your permission.

2. How do we use the Personal Information?
The personal information obtained from this website is used, where you have so requested:

– to provide products and services to you
– to provide you with information, newsletters or other communications
– to involve you in promotions and other initiatives undertaken by us

3. Security of your information
We take reasonable steps to ensure the security of all information we collects from risks such as loss or unauthorized access, destruction, use, modification or disclosure of data. For example, your personal information is maintained in a secure environment which can be accessed only by authorized personnel.

However, no data transmission over the internet or information stored on servers accessible through the internet can be guaranteed to be fully secure. These activities are undertaken at your risk.

4. Disclosure of Personal Information
Personal information collected through this website is not disclosed or passed on to third parties unless it is in accordance with this privacy statement. Information may be provided to third parties where any functions or services are being outsourced or you would reasonably expect us to disclose it to a third party for a particular purpose.

We will not disclose your personal information in circumstances other than those described above without your prior consent. The only exception to this rule is where disclosure is necessary to prevent injury to life or health, to investigate any suspected unlawful activity or where it may be required by law such as in a response to a warrant, subpoena or other legal process.

5. Access and correction of personal information
You may request access to your personal information collected through this website at any time. Please send an email at the contact address shown on this website. If any information is incorrect please advise us and we will update it.

6. Links to other Websites or code management tool links
We are not responsible for the privacy practices or content of any other website that is linked to this website. It is your responsibility to investigate the privacy policies of those other sites.

7. Changes to this Privacy Statement
This privacy policy may change from time to time particularly as new rules, regulations and industry codes are introduced.

8. How to contact us
If you have any concerns or questions, please use contact details as found in this website.

Online Code Management Tool Terms and Conditions
All orders and purchases made through this website are subject to the Online Code Management Terms and Conditions outlined below. These Online Code Management Terms and Conditions may change from time to time without prior notice, at our discretion.

This website is owned and operated by Envision ELI. All orders and purchases made through the facilities of this website shall be subject to these Online Code Management Terms and Conditions. All transactions through the Envision ELI Online Store will appear on your statement as Envision ELI.

Envision ELI may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items. All prices listed on this website are in US dollars and all charges will be processed in US dollars.

Envision ELI will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, Envision ELI will not be responsible for any delays in delivery which are beyond its control.

Once Payment has been received and processed, all services are immediately available within the code management tool.

Reasonable efforts are taken to ensure the accuracy and integrity of information and related materials provided by Envision ELI on this Web Site, but Envision ELI is not responsible for misprints, out-of-date information, technical or pricing inaccuracies, typographical or other errors appearing on this Web Site. Information and related materials are subject to change without notice. This Web Site and all information and related materials it contains are provided “AS IS.” Envision ELI makes no representation or warranty whatsoever regarding the completeness, accuracy, currency, or adequacy of, or the suitability, functionality, availability, or operation of this Web Site or the information or materials it contains. By using this Web Site, you assume the risk that the information and materials on this Web Site may be incomplete, inaccurate, out of date, or may not meet your needs and requirements.

1. Payment Options
www.envisioneli.com accepts Paypal for our Low Vision Labels and Stripe for ELI Technology Codes only..

All prices are in US dollars and prices charged to overseas-based credit cards are according to the exchange rate on the day of shipment.

2. Export Restrictions
www.envisioneli.com ships our Low Vision Labels world-wide along with the ELI Codes.

3. Cancelled/Declined Orders
Your order can be changed or cancelled at any time. Instructions are provided on the Help Next for cancellation of your ELI Code order.

We reserve the right to cancel an order and/or to place a stop on online orders if:

(a) your order is not accepted at the nominated delivery address; or
(b) we believe (or reasonably suspect) that your order is fraudulent or you have otherwise breached these Web Site terms and conditions

4. Returns if you change your mind

Envision ELI does not accept returns if you change your mind.

5. Other Returns
Envision ELI will accept product returns and provide you with an exchange or refund where:
The product is faulty or is not of merchantable quality, or
The product is not fit for its intended purpose, or
The product does not match the sample or our description

If you cannot present your Envision ELI invoice or other acceptable proof of purchase Envision ELI reserves the right not to offer a refund or exchange.

6. Operating difficulties
If you are experiencing operating difficulties with the product we recommend you first contact us before returning the product. Many operating difficulties can be quickly solved with the right advice.

Envision ELI reserves the right to:
Assess the condition and age of returned goods prior to offering a repair, exchange or refund. This may result in a repair, exchange or refund being refused.

Please note:
Your original Envision ELI online purchase invoice is the best form of proof of purchase contained within your shipment. Refunds will be issued using your original payment method if applicable.

Thank you for taking the time to read our Privacy Statement